SERVICES
Care and attention to the customer: that is how our services are born.
We put our heart into everything we do, not only in the production of our gold items, but also in every single detail that makes up our offer. That is why we strive every day to offer you unique services, designed to give you the best possible buying experience and maximum flexibility.
Quality control
We are obsessively attentive to the quality of our products, which is why, for many years now, we have had a strict quality control service in place, which is not carried out on a random basis, but on every single piece produced. As a result of this attention, we have achieved an absolutely negligible return rate compared to the total number of items we produce and sell.
Individual product packaging
Each of our finished products, after passing quality control, is individually packaged by hand in order to guarantee and preserve its quality during transport. The individual packages are then placed in a larger envelope, which is marked with a label containing all your and our order and product details.
We speak your language
In order to facilitate our customers and simplify their approach to our company, we offer a consulting service in English, German and French, covering all stages of purchasing: from initial advice on product selection to after-sales service.
14 Kt Stock
At our premises, a large stock of products ready for delivery in 14 Kt gold is always available for retailers and companies. This is a strategic service especially for less structured customers who, in this way, have the certainty of being able to count on a selection of products immediately available, which frees them from the obligation to purchase minimum order quantities.
Customised processing
Bring us the sample of the gold design you want to realise or simply show us the result you want to achieve: we will not only make it for you, but we will also offer you a whole range of products related to your sample!
